~ No Questions Asked Returns on Non-Custom Items ~
If, for any reason, you would like to return your non-custom, non-personalized item to Exsect Inc., contact us within 7 business days of receiving your items. I will reply with very simple return instructions.
Only two small rules : Item must be unused and the returning package must be shipped (date stamped by your post office) within 14 business days of the items arrival to you. If the package and it's contents are not returned within 14 business days, the item(s) will be considered accepted/abandoned. Buyers are responsible for return shipping costs of these items. If a freebie gift was included and not returned within the package, the retail price of the gift will be deducted from your refund.
Unless they arrive damaged or defective, I am unable to accept return on personalized or customized items. I thank you for understanding.
Return address is: EXSECT INC. 174 PR 954, TEAGUE TX 75860
~ Cancellations ~
Processing times (the days or weeks it will take to make the item) are outlined in each listing. All processing times are accurate. A cancellation will not be possible after your item has been cut, tooled, embossed, dyed, or if special supplies were ordered to make your item. I sincerely thank you for your understanding.
~ Proofs? ~
As everything is completely handmade and hand tooled, it is not possible to send proofs of your custom item. Please feel free to browse my shop to look at all of the sample creations to get an idea of how your items may look.
~ Every Leather Item is Unique ~
All leather items will be unique and slightly differ in appearance as application of dye can not be duplicated. Though the same color dye is used on all products as shown in the listing images, no two items can be exactly alike. Items cut from the same hide may differ in color. The dyeing process allows each item to be unique. Each item I make could certainly be considered ‘one of a kind’. This is the preeminence of hand made items and the is reason for my everlasting love of leatherworking.
~ True American Grit ~
Exsect Inc. products are hand crafted from full grain vegetable tanned American hides. All natural scratches, bites, brands and nicks are intentionally utilized in the creation of each piece to preserve and exhibit the true American grit of these character markings.
If you are searching for pristine, manipulated and over processed ‘leather’ products, Exsect Inc. may not be the best fit for you.
Owner, Maker, Designer, Curator
174 PR 954
TEAGUE TX 75860